We're Hiring

Entry Level Desktop Support

Melbourne

FLSA Status: Non-Exempt (Part-Time)

Hours: 24 hours per week

Reports to: Director, IT

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Job Description

This position is responsible for handling low level support of service requests for Calvary Chapel, setup, removal and maintenance of end user workstations, weekend service needs, and meeting company and user requirements.

Job Requirements

  •          Culture – This is a critical component. As an employee, we expect you to conduct yourself in a manner that reinforces the core values and mission of Calvary Chapel

  • Prioritize and respond to support requests (i.e., telephone, e-mail, support-portal and personnel requests) and resolve technical issues f1
  • Provide friendly, courteous, and quality IT support for all users (staff and volunteers)
  • Prioritize, identify and/or escalate tickets to resolve them in a timely manner
  • Document actions during the ticket resolution and ensure timely resolution
  • Perform installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines
  • Ability to complete multiple simultaneous projects in a timely manner
  • Walk staff and/or volunteers through problem-solving process f2
  • Create accounts on different OS and SaaS platforms as part of on-boarding process
  • Support audio and video equipment in conference rooms and classrooms
  • Manage and monitor internal assets to ensure accurate inventory records
  • Stay current with IT environment, changes and updates
  • Associates Degree and/or current college student and/or 1+ year help desk experience and/or training
  •  Function as a productive part of the church staff and attend staff meetings
  • Other duties as assigned by supervisor f3

Required Skills

  • Must have good technical understanding and ability to pick up new tools quickly
  • Computer Skills
    • Windows 10 basic troubleshooting
  • Maintain confidentiality of all personal and company information
  • Possess excellent writing and language skills; ability to effectively communicate information and ideas in written and graphical format
  • Efficient task switching ability
  • Ability to work independently and/or as part of team
  • Attention to detail
  • Basic troubleshooting of LAN/WAN
  • Basic printer troubleshooting
  • Possess the desire to learn new tasks

Other Qualifications

  •  Calvary Chapel must be your home church and consider Pastor Mark your senior pastor

·         Demonstrate a personal relationship with Jesus through spiritual and moral integrity f4

·         Fruit of the Spirit is consistently displayed in your life f5

·         Be a reflection of God’s love to colleagues and visitors f6

·         Mature, ongoing relationship with Christ and regularly attend church service

  Servant-heart and optimistic attitude f7

·         A dependable team player who understands unity and works well with people f8

·         Ability to set boundaries to limit non-work-related communication

·         Ability to stay within the parameters of the job description when on the clock

·         Flexibility and ability to work with volunteers and people on staff

·         Organized, ongoing learner

·         Self-starting – can work with little supervision or direction

Scripture Reference:

f1So, we ourselves should support them so that we can be their partners as they teach the truth. 3 John 1:8

f2For the Lord gives wisdom; from his mouth come knowledge and understanding. Proverbs 2:6

f3Whatever you do, work at it with all your heart, as working for the Lord... Colossians 3:23

f4If you declare with your mouth, “Jesus is Lord,”…10 For it is with your heart that you believe…Romans 10:9-10

f5The fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness self-control…Gal 5:22-23

f6A new command I give you: Love one another…35 By this everyone will know that you are my disciples. John 13:34-35

f7Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves… Philippians 2:3

f8Make every effort to keep the unity of the Spirit through the bond of peace. Ephesians 4:3

 

OUR BELIEFS

One True and Living God

There is one true and living God eternally existing in three persons: The Father, the Son, and the Holy Spirit, all equal in power and glory. This triune God created all things, upholds all things, and governs all things. God is all-powerful, all-knowing, and present everywhere. 1 John 5:7-8

 

The Bible

The Bible consists of the 66 books of the Old and New Testament. The Bible is the only inspired, infallible, and authoritative Word of God. It is God's mind to us. 2 Timothy 3:162 Peter 1:20-21

 

God the Father

God the Father is an infinite, personal Spirit perfect in every way: holiness, wisdom, power, and love. He hears and answers prayer and interacts with mankind. 1 Corinthians 8:6Ephesians 4:6James 1:17

 

Jesus Christ

Jesus Christ, God's only begotten Son, conceived by the Holy Spirit - fully God and fully man. Born of a virgin, as predicted by Scripture, He lived a sinless life and performed miracles while on Earth. He accepted death on the cross as a sacrifice for our sins and was raised from the dead on the third day. He revealed himself to many before returning to Heaven as predicted in Scripture. We believe He will return to earth again.

John 1:1Romans 1:4Colossians 1:15Colossians 2:91 Timothy 3:16Galatians 4:4Philippians 2:8

1 Timothy 2:52 Corinthians 5:211 Corinthians 15:3-51 Thessalonians 4:16

 

The Holy Spirit

The Holy Spirit is the third person of the Godhead. We believe that at salvation the Holy Spirit regenerates and indwells and seals every believer in the Lord Jesus Christ. He is our comforter, helper, teacher, and guide. (1 Corinthians 12:13Matthew 12:31Ephesians 4:4-6John 14:26) The Holy Spirit helps to conform us to the likeness of Christ. We also believe that the Holy Spirit empowers us to live as witnesses for Christ and that comes from an experience of the Holy Spirit coming upon a believer to empower them as we see in the book of Acts. That event of being filled or baptized in the Spirit needs to translate into a lifestyle of continuing to be filled, led, and empowered by the Holy Spirit as Paul teaches in Ephesians 5:18. We believe that all the gifts of the Holy Spirit are available to His church today just like they were in the Early Church. John 14:16-17;

John 16:7-11; Titus 3:5-6; Romans 8:9; 1 Corinthians 6:19-20; Ephesians 1:13-14; Acts 1:8; Romans 12:6-8;

1 Corinthians 12-14; 1 Peter 4:10-11

 

Humanity

Our sin separates us from a Holy God. We all sin, both by nature and by choice. The only way we can have a relationship with God is by turning from our sin and accepting Jesus Christ as both Savior and Lord.

Romans 3:21-26

 

Water Baptism and Communion

We water baptize new believers and regularly take communion. These practices were instituted by Christ, taught by the apostles, and practiced by the early church. God's ordinance demonstrates our living faith and obedience to Christ. Matthew 28:19-201 Corinthians 11:23-25

 

Marriage

We believe that God created mankind male and female. Men and women are both created in the image of God, and as such, they are equal in value, dignity, and worth, but different in function so as to complement and complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. Therefore, we perform marriages in accordance with the Bible consistent with the Old and New Testament precepts 1 Corinthians 7:1-3Genesis 2:24

Matthew 19:4-6

 

 

 

CALVARY CHAPEL MISSION STATEMENT

 

WIN a person to Jesus Christ - New converts bring excitement and infuse freshness into a body.

He said to them, "Go into all the world and preach the good news to all creation.”  Mark 16:15   

 

DISCIPLE a person in Jesus Christ - Equipping believers gets them grounded in the Word.  During this disciplining process, the person is being conformed to be like Jesus Christ.  God has left all believers here on earth so that the Holy Spirit might indwell and empower them:

 

            To think like Jesus thought……………………………….. Mind of Christ

            To minister like Jesus did………………………………….. Works or Ministry of Christ

            To be like Jesus…………………………………………………. Character of Christ

 

 “Therefore, go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, and teaching them to obey everything I have commanded you.”    Matthew 28:19 -20

 

SEND a person for Jesus Christ - The world is in darkness and surviving without hope.  Christians have been called to go and bring light and hope to these hurting people.  We must have the compassion of Jesus.

“But you will receive power when the Holy Spirit comes on you; and you will be my witnesses in Jerusalem and in all Judea and Samaria, and to the ends of the earth." Acts 1:8

 

 

CALVARY CHAPEL CORE COMMITMENTS

If you have made a decision to follow Christ, then the 5 C's are your roadmap to an exciting walk with God! They are the key elements we find in Scripture that helped the disciples turn their world upside down! And for that reason, they're the heart and soul of who we are at CCM.

 

COMMIT

Be a growing follower of Christ. A committed Christ follower no longer leads his life; he chooses to follow God in full obedience to Him.

 

CELEBRATE

Live the fulfilling lifestyle. Here at CCM we celebrate our new life in Christ 24/7! He knows us by name, He forgives all our sins, He directs our steps, He gives us the power and desire to live for Him.  

CONNECT

To others in personal vibrant relationships.  

 

COMMUNICATE

Share the good news to everyone everywhere. Jesus said, "Go into all the world and preach the good news to all creation."

 CONTRIBUTE

Your time, passion, talents and possessions. God's work on earth is accomplished by Christ followers who give what they have to bless others.


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